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Privacy Statement
At
Pathways, we know that your privacy is important
to you. We have developed this extensive
privacy statement to express to you that
its important to us too. You can be assured
that your private information will never
be sold or divulged without your express
permission.
Information
Collection and Use
Pathways
is the sole owner of the information collected
on this site. We will not sell, share,
or rent this information to others in
ways different from what is disclosed
in this statement. Pathways collects information
from our users at several different points
on our website.
Order
We
request information from the user on our
order form. Here a user must provide contact
information (like name and shipping address)
and financial information (like credit
card number, expiration date). This information
is used for billing purposes and to fill
customer's orders. If we have trouble
processing an order, this contact information
is used to get in touch with the user.
Support
We
request information from the user on our
support form. Here a user must provide
contact information (like name, e-mail
and domain name). This information is
used to provide support for the customer.
If we need more information to troubleshoot
or clarify the problem, this contact information
is used to get in touch with the user.
Cookies
A
cookie is a piece of data stored on the
user's hard drive containing information
about the user. Usage of a cookie is in
no way linked to any personally identifiable
information while on our site. Once the
user closes their browser, the cookie
simply terminates. For instance, by setting
a cookie on our site, the user would not
have to log in a password more than once,
thereby saving time while on our site.
If a user rejects the cookie, they may
still use our site. The only drawback
to this is that the user will be limited
in some areas of our site. For example,
the user will not be able to participate
in any of our Sweepstakes, Contests or
monthly Drawings that take place. Cookies
can also enable us to track and target
the interests of our users to enhance
the experience on our site. Some of our
business partners use cookies on our site
(for example, advertisers). However, we
have no access to or control over these
cookies.
Log
Files
We
use IP addresses to analyze trends, administer
the site, track user's movement, and gather
broad demographic information for aggregate
use. IP addresses are not linked to personally
identifiable information.
Sharing
We
will share aggregated demographic information
with our partners and advertisers. This
is not linked to any personal information
that can identify any individual person.
We use an outside shipping company to
ship orders, and a credit card processing
company to bill users for goods and services.
These companies do not retain, share,
store or use personally identifiable information
for any secondary purposes. We partner
with another party to provide specific
services. When the user signs up for these
services, we will share names, or other
contact information that is necessary
for the third party to provide these services.
These parties are not allowed to use personally
identifiable information except for the
purpose of providing these services.
Links
This
Web site contains links to other sites.
Please be aware that we, Pathways, are not
responsible for the privacy practices
of such other sites. We encourage our
users to be aware when they leave our
site and to read the privacy statements
of each and every Web site that collects
personally identifiable information. This
privacy statement applies solely to information
collected by this Web site.
Newsletter
If
a user wishes to subscribe to our newsletter,
we ask for contact information such as
name and email address.
Surveys
& Contests
From
time-to-time our site requests information
from users via surveys or contests. Participation
in these surveys or contests is completely
voluntary and the user therefore has a
choice whether or not to disclose this
information. Information requested may
include contact information (such as name
and shipping address), and demographic
information (such as zip code, age level).
Contact information will be used to notify
the winners and award prizes. Survey information
will be used for purposes of monitoring
or improving the use and satisfaction
of this site.
Tell-A-Friend
If
a user elects to use our referral service
for informing a friend about our site,
we ask them for the friend's name and
email address. Pathways will automatically
send the friend a one-time email inviting
them to visit the site. Pathways stores
this information for the sole purpose
of sending this one-time email. The friend
may contact Pathways at info@gopathways.org to request the removal of this information
from our database.
Security
This
Web site takes every precaution to protect
our users' information. When users submit
sensitive information via the Web site,
your information is protected both online
and off-line. When our registration/order
form asks users to enter sensitive information
(such as credit card number and/or social
security number), that information is
encrypted and is protected with the best
encryption software in the industry -
SSL. While on a secure page, such as our
order form, the lock icon on the bottom
of Web browsers such as Netscape Navigator
and Microsoft Internet Explorer becomes
locked, as opposed to un-locked, or open,
when you are just 'surfing'.
While we use SSL
encryption to protect sensitive information
online, we also do everything in our power
to protect user-information off-line.
All of our users' information, not just
the sensitive information mentioned above,
is restricted in our offices. Only employees
who need the information to perform a
specific job (for example, our billing
clerk or a customer service representative)
are granted access to personally identifiable
information. ALL employees are kept up-to-date
on our security and privacy practices.
Every quarter, as well as any time new
policies are added, our employees are
notified and/or reminded about the importance
we place on privacy, and what they can
do to ensure our customers' information
is protected.
Special
Offers
We
send all new members a welcoming e-mail
to verify password and username. Established
members will occasionally receive information
on products, services, special deals,
and a newsletter. Out of respect for
the privacy of our users we present
the option to not receive these types
of communications. Please see our choice
and opt-out below.
Site
and Service Updates
We
also send the user site and service announcement
updates. Members are not able to un-subscribe
from service announcements, which contain
important information about the service.
We communicate with the user to provide
requested services and in regards to issues
relating to their account via e-mail or
phone.
Correction/Updating
Personal Information
If
a user's personally identifiable information
changes (such as your zip code), or if
a user no longer desires our service,
we will endeavor to provide a way to correct,
update or remove that user's personal
data provided to us. This can usually
be done by emailing our Customer
Support.
Choice/Opt-out
Our
users are given the opportunity to
'opt-out'
of having their information used for
purposes not directly related to our
site at the
point where we ask for the information.
For example, our order form has an
'opt-out'
mechanism so users who buy a product
from us, but don't want any marketing
material,
can keep their email address off of our
lists. Users who no longer wish to
receive
our newsletter or promotional materials
from our partners may opt-out of receiving
these communications by replying to
unsubscribe
in the subject line in the email or email
us at info@gopathways.org.
Users of our site are always notified
when their information is being collected
by any outside parties. We do this
so
our users can make an informed choice
as to whether they should proceed with
services that require an outside party,
or not.
Notification
of Changes
If
we decide to change our privacy policy,
we will post a notification of the change
on our Homepage, www.gopathways.org
, so our users are always aware of what
information we collect, how we use it,
and under what circumstances, if any,
we disclose it. If at any point we decide
to use personally identifiable information
in a manner different from that stated
at the time it was collected, we will
notify users by way of an email. Users
will have a choice as to whether or not
we use their information in this different
manner. We will use information in accordance
with the privacy policy under which
the
information was collected.
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